1. Q: install WATCH app but my iPhone 6 says that it can’t open because it’s developed by an unauthorized developer?
A:go to the setting–>general—>profiles ,and tick the file ” watch” for trust
2.Q: is it compatible with the Iphone?
A: Yes, it is compatible with Ios 7 above..
3.Q: It runs the apple software?
A: Yes, you can install a software to your iphone, take a look at our tech support website,thanks.
4.Q: Which one of your watches has the apple software and the apple logos
A: No, it doesn’t have any apple information ,we won’t copy others IP.
5.Q:Does the satellite navigation work on the watch?
A: No, the screen is too small for navigation.
6.Q:are all the functions of this watch compatible with Apple iPhone 6 and software iOS 9.1? Because that is what I have.
A:it is only a smart phone accessory, not instead of smart phone, so it don’t have all the function of iphone, but most of the iphone notification and function can be control on the watch.
7.Q: I have one of this watch, but don’t work correctly becouse bluetooth doesn’t switch on and the watch goes in safe mode. Why??
A:please go our website https://www.shiningintl.com/support ,and looking for “the user guidance video for IWO smart watch” topic.
8.Q：is this watch strap suitable for apples’s watch?
A:Apple watch band size is not suitable for my watch.
Because apple watch case size is 38mm & 42mm.
My watch case size is 45mm.
9.Q: I want to ask can you talk through the watch while your phone is in your pocket?
A: yes, you can , it use bluetoothe wireless to connect with your phone.
10.Q: Is there a camera?
A: no camera hardware inside this watch, it can control the camera on the paired smart phone.
11.Q:Would you have some video of the watch (to see how it works)?
A: yes, go to https://www.youtube.com/channel/UCmmz28l3y5fHJXRjycJiUnw or seach “shiningintl” in youtube.
How to re-flash the firmware of this watch
Dear Eugene,
please follow the guidance in the article, only suggest the geek or tech guys to do that, thanks 🙂
Hi are there any new software update need new watch display styles.Also can’t open the update firmware for advanced coz cannot call the helpline.
My watch dont start i need to restore firmware? How can i do this?
My smartwtch is Smartwatch Smart Watch Android MTK2502C and the watch don,t start and i need to restore but i cant,t , don,t let acces to watch
I have forgot the password for the watch. How can i reset the password?
hello, I have your clock. it is also very well connected to iPhone. 6 unfortunately I can not register me absolutely. I have tried everything possible, the registration is not working. Please help me. this text has Google übersetzt.viele Greetings from the Black Forest – Germany- GRAFF
Hello, I also have connected to your watch iphone 6 and I can not register. what should I do?
Otherwise, there are more images of clock? there is only one digital clock. Please help me
Best Graff,
I have the user name and password to log into your app “watch”.
Open the app and press the icon left above. Then on Login. The username is. business@shiningintl.com
The password is. 123456 . Then press OK and you can fill in your name and other information. Then press on complete and it is ready.
Succes with it.
Regards,
Gerard from Netherlands
Hello Gérard,
I tryed several time to conect the app with your login and password but unfortunaly the system do not work. Do you have any idea.
Thanks
I’m having the same problem. Don’t suppose you’ve figured out how to register yet?
Why can’t we register using our own email address? Does this mean you will be able to access our data?
Guten Tag… Ich spreche Deutsch und kann Ihnen ev. helfen
Können sie mir helfen ich kann den App nicht installieren
Würde gerne mehr bzw andere Uhren haben habe ein iwo 2 kann es auch nicht mit der watch App auf mein iPhone 6s verbinden
Bitte um Hilfe
Hallo
Kann man beim iphone auch apps laden? Danke
Hi,
Danke für dein Angebot zur Unterstützung
Habe das gleiche Problem :
IWO 1,iPhone 6 ,Software Mowatch (vom Barcode ) , Koppeln funktioniert ( Schritte ,Herzrate ) aber Nutzer Daten ändern ( Login ) nicht .Auch nicht mit oben angegebenem Passwort .
Vielleicht koenntest du mir weiterhelfen ,wäre toll
Hello, please answer:
Does IWO Smart Watch have MRE Platform?
Application extensions must be .vxp?
How can i install new application in IWO Smart Watch?
(menu Settings-Application = is empty)
How can i change background in watch from my file?
Best employee shiningint,
How can I create an account in the app “watch” if I want to make an account and fill in my details and then on the blue bar with Registered press nothing happens. Can you please tell me how to do it. Or do you have a password for it. Hopefully you can help me. What am I doing wrong? Use the iWO smartwatch with an iPhone 5s. Its running on IOS 9.2
Regards,
Gerard.
iwo mtk2502c USB drivers doesn’t work in win 10 should i use win xp operation system.
Hello!
Is there an update to set the language to dutch (holland)? Will the digital crown be usable in the future and will there be more watch faces???
Thank you!
How can i install any application to iwo ?
no, you can’t do that now.
Hello. I have an iwo smartwatch. Is it compatible with android wear? And how to download other applications for it? I don’t have for exemple uv grade on it… My version is W300GG_02C_WATCH_INT_UV_02_151121. 21/11/2015. Thanks for your answer.
Hi, where can i find the driver to update my watch please? Thanks
Hi, where can I found apps for my smartwatch IWO ? Apps like games or meteo. Thanks for reply. Best regards.
Please, I can’t conect The WATCH with my iPhone 6, becarse Bluetooth doresn’t wotk, the WATCH don’t appear in Bluetooth ssttings. Wath can I do? Thanks and regards.
please go to the instruction and step by step.thanks.
i can’t download usb driver install
help me plZ
I don’t find camera application ㅠㅠㅠ
make sure you conect to the phone, thanks.
If you’re using an iPhone there will be no email or camer icons as they aren’t supported other than notifications
How do I install another watch face of my iwo watch?
An interesting discussion is worth comment. I think that you should write more on this topic, it might not be a taboo subject but generally people are not enough to speak on such topics. To the next. Cheers
Hello.
I have a application for connect My iPhone and a Watch Iwo 1:1 ????
If have , Where it’s possible to download this on My iPhone !
Thanks you for your answer bye
yes
My iwo 2nd is stuck on a blank screen on startup, restarting doesn’t help,
Just goes to a blank screen and makes a beep,
Is there a way to do a hard reset on these
How can I add or replace for more clock skins ?
Hello just got my watch loving it so far, is there any possibility of more watch faces in future software updates? i love the watch but i’d like more digital watch face options.
thanks.
Você tem um fabuloso blog de graças.
hello, I have MTK2502C(Mowatch,Korea supports version) Watch.
but reboot loop..
please tell us the work around
if possible, please go to reflash the firmware, thanks.
hi,
nice Q&A!!
does it work with iphone 4s?
greeting,
wouter
Thanks wouter,
it is depend on your iOS version, it support iOS 7 and above, we provide best smart watch and service to our clients, thanks.
my iwo has a problem, the cardio dosen’t work the battery consuption it’s abnormal, the green light it’s always on
Dear Danilo,
try to reset the watch and connect to your phone again, thanks.
I need iwo watch korean language firmware.
Why do you Korean version there is no?
Why did there was no answer!!
Hello, just wanted to say, I liked this blog post. It was inspiring. Keep on posting!|
Hiya, I am really glad I have found this info. Nowadays bloggers publish only about gossip and net stuff and this is really frustrating. A good site with exciting content, this is what I need. Thank you for making this web site, and I’ll be visiting again. Do you do newsletters by email?
welcome Anunt!we will try to get more resource for our clients, thanks.
What is the latest software for the IWO Smart Watch. I have version W30GG_02C_WATCH_INT_UV_02_160218 installed.
How can we get notified if there’s new updates available?
dear Adolfo,
your watch firmware is the latest one, we will release the firmware information here if any new release, please keep visit here sometime, we will build up a email reminder in the future, thanks.
I couldn’t resist commenting
Its excellent as your other articles : D, thankyou for putting up. “The present is the necessary product of all the past, the necessary cause of all the future.” by Robert Green Ingersoll.
Dear Opal,
we try our best to serve our clients, thanks.
How and when can we expect a newer firmware for IWO 2nd Generation? will it be installed via Bluetooth?
where is the MTK2502C iwo WATCH app
Woah! I’m really digging the template/theme of the blog.
It’s simple, yet effective. Plenty of times it’s challenging to
have that “perfect balance” between user friendliness and appearance.
I have to admit you’ve done a amazing job with this particular.
Also, the blog loads extremely quick to
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Hi, the watch is great and could be better if :
You can install more Watchfaces with an android app ( no need to connect to a pc ), are you going to develop some app for that ?
Notifications for Facebook are not working on my Watch … is there anychance in the future it will work properly ?
Thanks for your answer.
What’s up, its pleasant paragraph on the topic of media print, we all be aware of media is a wonderful
source of data.
I every time spent my thirty minutes to read this webpage’s articles
or reviews daily in addition to a mug of coffee.
My Charger don’t work correctly. What do I have to do?
How can you get games, new applications, (ect.)
mens its problem
im download oficial soft in watch …dont work tuoch screan
help pls ,sorry on bad eng
imy email gurrki@mail.ru
Pingback: Shiningintl MTK 2502c 1st Gen smart watch international firmware update(international version)-June – Shiningintl
Czy będzie kontynułacja?
Will I recieve all notifications that my iPhone 6 receives on the watch?
the “apple watch style” disappear of my iwo watch, and i cannot find in settings, what i do???
Dear Magno,
it seems impossible to happen, sir.
Hi there,
How do I change to English language my IWO smart watch second generation? It came in Chinese language and don’t understand anything. Please help. Thanks
try to go to the setting –>language—> english, just try it and you can done it , you will find out your are so smart:)
I simply want to mention I am beginner to weblog and really loved your blog. Very likely I’m want to bookmark your blog . You surely have outstanding writings. Many thanks for revealing your blog site.
Good day,
i have a watch since 6 months and this morning the screen ask me « input password »
please can u give to me the password for my watch
the Nr is : 6063 series aluminium
serial : FHLPH 3 M 4G9J5
thank u so much
dear Daniel, it is not our product and you’d better to connect the manufacture directly, thanks.
After looking into a number of the articles or content
on your site, I seriously appreciate your strategy for writing your
blog. I book marked it to my bookmark webpage list and will be checking back soon. Please check out
my web site too and inform me your opinion.
Dear Itraveler, did you install the app from the appstore before?
my watch you downloaded, I put it to charge turns on but does not leave the picture stays dark screen… any solution.?
if your watch has this problem, you can try to update the firmware, but most of the problems cause by hardware issue, then it can’t help you.
Hi i want to know if it’s real that the iwo second now have normal pin charger
dear Fabio,
the IWO 2nd use the wireless charge, it don’t have pin charger, thanks.
I can not download the app via http://app.qinguomm.com/watch_e/download.html. My iPhone 6 says ‘downloading of the app is not possible’ in dutch. What should i do?
Hello,
Do you think it`s possible to have a digital clock face without any pictures? Just the clock, written white on black.
P.S. Very good product! This is the only “problem” that i have. 🙂
Have a nice day!
hi Razvan, there is no such firmware update , thanks
How can I factory reset my smartwach IWO once it is not turn it on. When I try to turn it on the screen is blinking and nothing happen.
I really appreciate is someone could help me in this issue.
Thanks all
dear Valter,
that is because your something wrong with you hardware, the reset won’t help you, but we will suggest the tech team to add that into button function in the future, thanks.
I have the same problem. Have anything found a way to make a hard reset?
When i was installing a watch screen, the Watch has a malfunction, and the Screen was Balck and after the
Watch starts, the screen was Blinking.
The is no Hardware defekt, because the reminder (that was programmed) works at the right time.
What is about a reset with the hidden Port (Wirst Band) no cable to programm?
I wait for an answer!
Mine is doing this. Literally had it delivered today. Did you find anything that worked? X
In the soft on my iPhone It’s not possible ton change my birthday
Hi, I do have this watch, but I’ve lost “the crown”, is there any way to have a replacement?,
Thank you
dear Alex,
where did you buy this watch from? please contact the reseller at first, if you purchase from us directly, please provide the order number and send to support@shiningintl.com, the after sales team will help you, thanks.
is this watch water proof or water resistant?
dear Mike,
it is only normal waterproof IP32, it is not total waterproof, thanks.
Hello, i have a iwo watch 2 but i use mediatek app with my iphone 5c. The app WATCH no work on ios 10. What ?
Can you post some videos on how it works with iPhone?
It seems the app has very limited functions on iPhone than on android.
Thank you.
Why I comb the app not intalieren
He always breaks off after a short time
I have an iphone 6 with ios 10
Hello,
I´m trying to update my firmware, but when I connect my SmartWatch on PC (USB) to update, my Operational System give to me an message that my device has an Bad Function and cannot be recognized.
I Already installed the drivers for USB like shown at the Manual Install and Updated Firmware, but I don´t have a success..
Any body knows how to solve this?
How do you update the watches firmware/Software?
Is it compactible with the Samsung galaxy s6? I want to buy youre watch at aliexpress
-Thanks
hi can you tell me exactly how ican install more aps on my iwo watch as i have tried mediatek and my apps does not apper on my iphone
i notice when i connec the watch to my pc it offers me two choices either usb masss torage or com port. i would like to know how exactly to put apps on the watch also where to download the apps from thank you
Had my watch a couple of months it was working ok, didn’t charge it for a couple of weeks and now it won’t charge or switch on
Charger flashes at normal speed for a minute then flashes at double speed. Does anyone know why?
How to hard reset this watch..? I forgot my password.. help
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How do you reset the password on the iwo smart watch if you forgot your password? Is there any possible way?
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Hi, I have installed about Fundo Wear couple watch design. During the deinstallation, the clock has hung up and since the booting is no longer. How can I reset? Iwo 1:1 2nd
Hi
Is it possible to customize the front screen? We need the company logo to be visible while the Watch is turned on. Our order incudes between 50 and 100 pieces. Mário
Can I download apps on this smartwatch?
Hello on the watch in connection is says “none”. How do I get connect service?
Have anything found a way to make a hard reset?
When i was installing a watch screen, the Watch has a malfunction, and the Screen was Black and after the
Watch starts, the screen was Blinking.
The is no Hardware defekt, because the reminder (that was programmed) works at the right time.
What is about a reset with the hidden Port (Wirst Band) no cable to programm?
I wait for an answer!
Buenas noches
Me aparece este mensaje
Warm prompt: WeChat scan qr code temporarily does not support download function
Que puedo hacer para descargar ??
Gracias
Can you download apps
Why does the battery in the IWO 2nd generation watch not last even 24 hours. On a full charge I wear it all day and take it off at night but by the next morning the battery will be dead and need to be recharrged. Am I doing something wrong?
Hi – I cannot get text or email or calendar notifications from my iPhone to the watch? Please help.
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Bought an IWO MTK2502c smartwatch 2nd generation on aliexpress. Watch turn off itself after a few minutes on and wont turn on again. Battery is full 100% charger still detects the watch. How to fix?
Didnt do any software modification to the watch
That is great, check out our site! It is a really great way
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My iwo 2nd is stuck on a blank screen on startup, restarting doesn’t help,
Just goes to a blank screen and makes a beep,
Is there a way to do a hard reset on these
Hello I need your help!
I tried to install a new face in my watch using the app as I read in an article of your website but something wrong happened and now it doesn’t work.
When I switch on the phone It just show a white light flashing and nothing else …
I think that software doesn’t boot completely and so the Bluetooth connection with the phone fail and so I can’t uninstall the face …
WHAT CAN I DO??????
Can I do a factory reset or hard reset using just the keys?????
I can’t do the reset using the menu because the watch doesn’t run/boot correctly..
Do I need some Pc software to do a factory reset????
Thank you for your help and assistance!!!
I will be waiting for your answer.
Great article. Thank you for your time in helping me understand on the matter.
Good respond in return of this issue with genuine arguments and explaining all concerning that.
Hello. I have a IWO ver. 2.
How can I factory reset my smartwach IWO once it is not turn it on. When I try to turn it on the screen is blinking and nothing happen.
it should be the firmware broken ,need to reflash the firmware again.thanks.
Hi there,
I have IWO Gen 3 can you advise why 12hrs Format does not work for clock design #6 and #4? It only reads in 24hrs Format despite changing to 12hrs format. Thanks.
it is IWO 2A or IWO 3?we just release the IWO 3 in July
Thanks for the prompt reply. I was told its IWO 3 but how do I know if its 2A or 3 for sure? Tks.
I re-checked and have realised its of Matt finish and has 2 mics at the side. It has new time faces as well. I am guessing, it may me a 2A in that case. However the version information is as following :
VERSION: W51_V3.0_W52_HANCAI_BLUE_B_1701201544
DATE: 2017/01/20 15:44
Once again, the time face #5 and #6 has problem. Can’t change to 12hr format despite changing it under clock settings. Please advise. Thanks.
thank you Dan, we will feed back to our engineers and confirm whether there is that problem, thank you for your feedback, and welcome back to us!!
Thank-you. Can you kindly, send me a reply once this problem is sorted out at my email? I intend to buy 2 more of such watches but only after when issue is resolved. Please reply to my email address on this particular message not the earlier email address. Thank-you.
ok, and we have another IWO 3 available now who has better heart rate Lhttps://www.shiningintl.com/products/iot/smart-watch/iwo3/
Hi, do you have a fix released for IWO 2A in which digital time face cannot change to 12hr time format? Tks.
The IWO 2A watch looks nice but all these bugs makes it less diserable especially when no bug fixs are released. I dont mind buying the data cable to get the 12-hr time format fixed. Tks.
Hi do you have a fix released for IWO 2A in which digital time face cannot change to 12hr time format? The watch looks nice but all these bugs makes it less diserable especially when no bug fixs are released. I dont mind buying the data cable if to do the uograde. Tks.
The IWO 2A watch looks nice but all these bugs makes it less diserable especially when no bug fixs are released. I dont mind buying the data cable to get the 12-hr time format fixed. Tks.
Apologies, for the duplicates. On mobile phone the above messages showed they were not going through. Only realised they had gone through when saw it on PC. Sorry once again..
Ihave iwo 3 n samsung s6 edge. But i cant connect my iwo with s6 edge.. bluetooth iwo 3. Not see. Why??
Please help
thanks
Hi i want to buy thus watch could you please give me a link to order this watch and please tell me if it can play a video?
Hi i want to buy this watch could you please give me a link to order this watch and please tell me if it can play a video?
hi Adrian, please go to http://www.shiningsmart.com to order,thayt i our official store,thank you verymuch for your support.
Hi..
I have IWO 2A watch and until now this watch cannot connect with my iPhone via Bluetooth and always go to safe mode.
I already follow step by step instructions but always failed. Already reset this watch many times but nothing changes.
I have read above Q&A but cannot find the solution.
Could you give link or instructions to solve this problem?
Thanks for your feedback.
it needs reflash firmware.thanks.
Can you plz replace the watch display … my glass was broken
dear friend, please contact the tech support with support@shiningintl.com, thanks.
Hi
I am looking to buy the iwo 3 . can i check if it can read and send sms on whatsapp?
And if it can read and reply sms on normal message as well?
Is it waterproof?
Please advise
Thank you.
Is this watch is waterproof
Is this watch is available in Pakistan
Dear friend, it is not waterproof, yes, it can be shipped to Pakistan, please order on http://www.shiningsmart.com/the-2017-smochm-iwo4-bluetooth-smart-watch-heart-rate-monitor-blood-pressure-monitor-sports-style-for-iphone-samsung-huawei-xiaomi.html
Ho does the digital crown on the iwo 2 and 3 turn like the apple watch if so please tell me. :,))
hi friend, it can turn the crown to zoom in and zoom out, thanks.
My watch can’t on after i install facewatch. Can you guide me for reset all my smartwatch. Thanks
Hello everyone! Everything was working okay till I download some new clockfaces and then uninstalled the one I was displaying. The result is that I now have a blank screen and am unable to select anything.
Is there a way to reset it to the factory settings?
I think I have tried everything without stripping the thing down.
Has anyone got any ideas please?
Thank in advance.
hi Khoirul, please reflash the firmware, you can get it in http://www.shiningsmart.com , thanks.
can i download apps in this watch
My iwo 3 plus won’t prompt me when it’s fully charged I’ve been charging it for two days and it keeps saying charge error
How can we copy any image to watch. ?
How much is it? & how do I purchase one? Thanks
dear friend,
please buy on http://www.shiningsmart.com/iwo-5-new-update-smart-watch.html, thanks.
I want to buy the battery for iwo smartwatch ( where i can find it ? )
I want to buy the battery for iwo smartwatch ( where i can find it ? )
IWO 2 Hard Reset?!?! Not work the watch, only charge… not work COM port, only usb drive…
My iwo mtk screen gone blank only when it on logo comes that’s only in can see plz any one can help me out with this problem
my iwo watch does not turn on. By pressing the long key for several seconds, the clock starts but then switches off, without showing the time
How to enable safe mode in iwo 2
How can I set multiple alarms on my iwo 5?