For the clients who that bought the 1st generation smart watch from Shiningintl, they asked us frequently about the firmware update,at this stage, we wouldn’t add new features to this one due to it is stable software,but for someone has problems with the watch, they need the firmware to have a try to find out it is the software issue or hardware issue.but unfortunately, we can help you nothing if the hardware damage:), it has to been repaired by return to us.
This version firmware includes 3 languages:English, Simple Chinese,Traditional Chinese, it is for Asia customers update.
it is MUST to be declaim: don’t update firmware if nothing wrong with your shiningintl smart watch! because it need some skill to handle this.
In order to avoid nonsense update,before you want to update the smart watch, please send your purchase order number and the description of problem to our support email:support@shiningintl.com, if necessary, the technical support will give you the password to the firmware package.
the purchase order should belong to any of Shiningintl official online store, Shiningintl on Aliexpress, Shiningintl on Ebay.
hi, i got your watch. please send me a password to upgradea firmware.
thanks.
hi, i got your watch. please send me a password to upgradea firmware.
thanks.
hey if u got password can you share it with me??
please i need it alot
Dear sir,
Please see the mail I have send you with the details of the problem (nonresponsive Touch screen) and the purchase order details on Aliexpress.
Please email me the password to un-rar the firmware so I can try to see if the new firmware will solve the problem.
Thank you,
Tebogo
Dear Sir,
This didn’t solve my problem, touch screen is still nonresponsive. And the firmware is in Chinese characters, so not use full for Europe.
Please post an other firmware, for Europe.
For my watch it was original version “W300GG_02C_WATCH_INT_UV_2_160218”, please post that version.
Thank you,
Tebogo
I have same issue as you Tebogo. I too had that same original FW and updated with first posted FW from this site and touch screen became unresponsive. Please post your solution if you find one.
Hi, any luck fixing screen issue?
Could you post the password to unrar the file please?
hi, i got your watch. please send me a password to upgradea firmware.
thanks.
Dear Mohammad,
if there is not something wrong with the watch, please don’t upgrade it because it may cause issue when mis-operation
hi, my 1st generation smartwatch dont Works fine. The touch screen goes crazy, its like a invisible finger touch the screen. can you help me?
Dear Josemi,
can you send your order number from which store you buy to the support@shiningintl.com? We can ask for help for you, thanks.
korean language firmware update.. support?!
please
I want answer
korean language firmware update?
i want answer
Dear Doublejay,
can you send your order number from which store you buy to the support@shiningintl.com? We can ask for help for you if you are our customers, thanks.
Pingback: the firmware packs for Shiningintl IWO smart watch – Shiningintl
Hello , I can at the clock does not change the Styles.
Thank you
Needed password for the firmware please.Thank you.
already send to your email,thanks
Please email me the password to un-rar the firmware
Hello
I have watch with version
W300GG_02C_WATCH_INT_UV_02_160126
Can I get the most recent version of firmware for this model?
The most annoying issues:
– repeating old notifications which were already presented just becuase watch got connected to the phone (BT range) – it should not be so all messages already shown on my watch should never be triggered again – please tell me how to fix that
– using MediaTEK smart device app on my iPhine 6 Plus as the dedicagted app for iPhone is unstable (also log in / register option do not work at all)
Thank you Marek,we will feed back to the R&D team, thanks.
hi, i got your watch. please send me a password to upgradea firmware.
thanks.
dear Richard,
the watch we sent is the latest version, you don’t need to do that, and it is for those have problem in working to update, thanks.
hello support
my watch works not , it reboot but no watchface , only short flashing light can you help me?
i need passwort for update!?
thanks
best regards
i need the german Firmware, where can i download the newest?
send to me zip password pls..
i have install face watch form my android device ,after i chose it, black screen comes like booting up without any thing
please give me the solution and send me the password, thank you
i need password to update firmware
Hi, after a firmware update IWO 1:1 watch lost touch sensitivity, any ideas, solution how to sort it out? or is it possible to fix it at all?
Thanks in advance, all help is appreciated.
Dear sir,
I need password to unrar
Would like to know when new firmware is released for IWO-1 Watch, including the UV-app.
Thank you
hi .. my watch heart rate monitor not working.. and there is no green led on my watch back … can you tell me why ?? i thing if i update it wiil be fix it .. can you tell update pasword.. thx you mate..
I purchased the watch but korean language is not applicable.
can i korean language firmware update?
if so. please advise me.
Thank you so much
please send me a password to upgrade firmware for the SMA R Dual Bluetooth Smart Watch MTK2502
After night charging my watch ask me for : password
And I never ever put any password
So how can I reset the watch
Or how can I find the password
Please help me
Daniel
How can I download the program to fix my watch problem
Please let me know
Because my watch
All the time ask me for password
But I never ever put any password
How can I solve this problem ?
I have this problem: https://youtu.be/9RX7mAvxfTg
May I have a solution.
Thank you
i buying aliexprese
i Want to be a firmware update.
passward plz
When I connect my iPhone too watch, I lose camera function on the watch, why is this? Also can not reply to text msg on Watch either
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Please send me a password for this package 🙂
Thank you a lot
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hello support
my watch works not , it reboot but no watchface , only short flashing light can you help me?
best regards
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Jak wgrać język polski do iwo2
Can you send me the password
Hi Support, slighty better translation for you 🙂
For the clients who bought the 1st generation Smart Watch from Shiningintl, we have been asked frequently about the firmware update.
At this stage, to add new features to the watch would possibly corrupt the existing stable software and only if the watch has problems, would we recommend a firmware upgrade. This would then tell us if the problem was a software or hardware issue. If it is a hardware issue, it will have to be returned to us for repair.
The new version firmware includes 3 languages:English, Simple Chinese,Traditional Chinese, and is primarily for Asian customers.
Disclaimer : We strongly recommend that you don’t update the firmware if there is nothing wrong with your Shiningintl Smart Watch as it usually needs a qualified technician to do so.
Before updating the firmware on your Smart Watch, please send us your purchase order number and the description of the
problem to: support@shiningintl.com. If necessary, the technical support will give you the password to the firmware package.
The purchase order should be from either the Shingingintl Official Online Store or Shingingintl on Aliexpress or Shingingintl on Ebay.
Thank you very much for your translation!
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Hello Dear
I have my iwo watch first generation with the version w300GG_02C_WATCH_INT_UV_2_16021 and i am wondering why i have no UV monitor app installed. Can you tell me why?
Thank you!
Regards Tobias
hi Tobias,
Because the UV monitor is not accurate enough, so we remove this function , thanks.
Aliexpress Order ID: 30174733612209
Can I get the latest firmware for the IWO 2 product?
I could not use the product I bought because Korean was not supported.
but, I noticed that the firmware(Version A: English, Japanese, Korean) support Korean.
So, I want to get the latest firmware.
Dear friend, please get the firmware here: http://www.shiningsmart.com/the-latest-iwo-2-3-software-20170711-download.html