Technical support

the technical support information for shiningintl products


operating instruction for Shiningintl alexa speaker

Shiningintl Amazon Alexa smart speaker operation manual

1.     Overview Shiningintl has two type of Alexa enabled smart speakers , one is the “far field Alexa enabled smart speaker”, a far field alexa smart speaker can be waked by saying “alexa” without any hand motion need , there is an Mic-array inside the speaker, the Mic-array can always […]


shiningintl smart speaker microphone

What is near field microphone and far field microphone in smart speaker?

Far field microphone and near field microphone The near field microphone and far field microphone are very important microphone array parts in the smart speakers , the voice interaction is a trend in the future for smart home and other smart applications, the microphone dominates the quality of voice recognition […]


Shiningintl computer support

Shiningintl Computer Technical support:Creating a Windows 7 Hard Disk Recovery Solution

The purpose of this whitepaper is to document a prescriptive method for Windows 7 hard disk Recovery Solution, one that reinstalls Windows 7 to its state at the time it left the factory.
Customers that wish to restore their systems only need to use the Advanced Recovery Method inside Windows 7 or press F8 while the system is booting and choose the Repair Your Computer option.


Home private cloud server-seafile server setup

the computing devices are popular now, the x86-64 home data server is important in the home, imaging when you going home, your mobile phone automatically connects to the home WiFi,  a little while later, all the new photos of your mobile phone are backup to the home private cloud data center , the home storage or entertainment computer.


Shiningintl Smochm IWO 3 heart rate smart watch

Shiningintl IWO3 plus firmware update notes

As the shiningintl IWO3 plus smart watch is released in July 2017,we have released the first version firmware in July, and we will keep the firmware updating to get more and more function coming out and optimize the firmware.


shiningintl technical support on IoT,smart home and smart wearable

the way to solve problem in IWO3 plus smart watch: update the firmware of IWO3 plus

There is a big problem in IWO 2/IWO 2A, these two smart watch has the interface hided in the band slot, it is not easy to update the firmware when there is some problem within the smart watch, now the IWO 3 changes to the pins connection instead of wireless charger, that give space to install a better heart rate monitor sensor, and make it possible to maintain the smart watch with a firmware update, even the watch is dead, it can be recoverd again by reflash the firmware if no hardware damage.